Terms & conditions

Terms and conditions of use for all aspects of dreambaked.com and Dream Baked Limited products
Last updated: 9th May 2016
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use:
The content of the pages of this website are for your general information and use only. All content is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website are entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Payment Information

Online payments are made securely via Braintree. Payment can be made by the following cards: American Express, VISA, MasterCard, Maestro and JCB or through PayPal. When an order is placed with dreambaked.com, an automated email will be sent to confirm your order. Digital products will be delivered to your dreambaked account and downloadable from your account product page. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will email you to advise you of this. Please note that dreambaked.com reserves the right to cancel any orders placed if applicable. dreambaked.com will notify by email immediately of any such cancellation.

Prices

Prices are as stated on the website and are subject to change at any time without notice.

Shipping Information

All UK orders should arrive within 3 working days. Orders shipped to the rest of the world should arrive within 5-10 working days. Although, please allow up to 28 days for delivery. International orders may be subject to further delay or a customs charge that we cannot be held responsible for. Custom charges can vary between countries. If you have any questions concerning the above, please contact us at: mail@dreambaked.com

Returns Policy

There are no refunds on digital products.
We aim for you to be 100% happy with your purchase. If you are not happy with your purchase for whatever reason, please inform us by email (mail@dreambaked.com) within 7 working days of receiving your goods. Goods must be returned within 14 days of receipt and as long as it is still in a saleable condition, we will be happy to either refund your money to the original payment method or offer an exchange. Please note it is your responsibility to return the item to us and we recommend you get insurance or proof of delivery, as we cannot be held responsible for items lost in the post. Please note that any delivery charges for your original order are non-refundable.

Discount codes

We aim to honour all discount codes distributed. We use discount codes as a way of rewarding our loyal customers of which we value greatly. We reserve the right to retract and decline a discount code at any time.

Contact Us

If you need to contact us, please email your query to mail@dreambaked.com.
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